You can ask us to permanently delete your Poker War account and the personal data associated with it. This page explains how to request it, what gets removed, and how long it takes.
How to request deletion
Email us from the address on your account, or include your display name, with the subject line "Delete my account":
Send your request to
Please include:
- Your display name in Poker War.
- The email address on your account (or your sign-in method: Apple, Google, or email).
- The subject line "Delete my account" so we can route it quickly.
To protect your account, we may ask you to confirm the request from the email address linked to your account before we proceed.
What data is deleted
When your deletion request is processed, we permanently remove:
- Your account and authentication identifiers (email / sign-in identifier).
- Your display name and profile.
- Your rating (MMR), tier, coins, cosmetic inventory, and equipped cosmetics.
- Your friends, friend requests, blocks, and exhibition challenges.
- Your push notification tokens and notification preferences.
- Your match history and moves tied to your account, or they are irreversibly anonymised where a shared match record must remain for the opponent.
What we may retain
We may retain a limited amount of information where the law requires it, or to prevent fraud and abuse (for example, a record that an account was banned). Any retained data is kept only as long as necessary and is not used to re-create your profile.
Expected timeline
- We acknowledge your request within a few business days.
- Your account is deactivated and queued for deletion promptly after we verify the request.
- Deletion is completed within 30 days. Residual copies in encrypted backups are purged on our normal backup rotation.
Active subscriptions
Deleting your Poker War account does not cancel a subscription. If you have an active subscription, you must cancel it through the store that sold it — manage it in your Apple App Store (Settings → your name → Subscriptions) or Google Play (Play Store → Subscriptions) account. Cancelling there stops future billing; we cannot cancel or refund store subscriptions on your behalf.
Changed your mind?
Deletion is permanent and cannot be undone. If you'd rather take a break, you can simply sign out and stop playing — your data stays put until you ask us to remove it. Questions first? Email playpokerwar@gmail.com or visit Support.